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High Performance

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services and how to
contact one of our
specialists today

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Who we are

Our mission

Provide a total health experience that improves the individual’s well-being.

Our approach

A multidisciplinary team of physiotherapists, kinesiologists, massage therapists, nutritionists and physicians who combine their skills in order to provide a unique service, based on preventive and curative health interdisciplinarity and rehabilitation.

Professional services, adapted to the individual’s specific needs and based on the best scientific knowledge in the health field. General and specialized services, such as high performance, sports medicine and specific health conditions (symptomatic conditions).

We support and empower the individual in his/her health management. ‘Managing’ health differently is what sets us apart.


What we treat

The Santé Universelle team has the expertise required to treat various musculoskeletal system conditions such as:

  • Lumbar and dorsal problems (pain, sprains, disc hernias, sciatica, arthrosis)
  • Neck problems (pain, headaches, disk hernias, arthrosis, brachialgia, torticollis, whiplash)
  • Post-operative conditions (ACL reconstruction, arthroscopy, menisectomy, knee prostheses, hip prostheses, osteotomy, rotator cuff reconstruction, disk hernias)
  • Tendinopathy (patellar, rotator cuff, achillean, elbow)
  • Chondromalacia (femoropatellar syndrome)
  • Muscle imbalance
  • Muscle strains
  • Ligamentary sprains
  • Bursitis
  • Plantar fasciitis
  • Alignment and biomechanical problems
  • Loss of joint mobility
  • Overtraining injuries
  • Concussions
  • Neurological conditions
  • Loss of independence

Who we treat

Since 1990, Quebeckers have been able to receive physiotherapeutic care in the private sector without being referred by a doctor. That means than you do not need a doctor’s diagnosis to seek treatment at a private practice. However, the Commission de la santé et de la sécurité au travail (CSST) and the Société de l’assurance automobile du Québec (SAAQ) and certain insurance companies still require a reference by a doctor.
Here are some of the organizations our clinics are associated with:

  • GRC
  • Anciens combattants
  • Défense nationale
  • CSST
  • SAAQ
  • Centre de développement du sport de Gatineau (CDSG)
  • Centre national multisport - Montréal (CNMM)
  • Centre canadien multisport Ontario


In addition, Santé Universelle is the official sports medicine clinic for:

  • Centre de développement du sport de Gatineau (CDSG)
  • Institut National du Sport du Québec (INSQ)
  • L'Association Régionale de Soccer de l'Outaouais (FC Outaouais, prog. sport-étude, Centre Régional de Développement, A.S.G., ).
  • FC Gatineau, semi-professionnal league of Québec, senior men’s and U21
  • Les Griffons du Collège de l'Outaouais
  • Collège Nouvelles Frontières
  • Heritage College
  • Association de soccer de Gatineau
  • Hockey Outaouais
  • Volleyball Cascade
  • Sélection Outaouais football
  • High school Football (Le Carrefour, du Versant).
  • Association régional de badminton de l’Outaouais
  • Tennis Canada
  • Sport Étude Figure skating
  • La Sporthèque

Guy Girard, B.Sc. Kinesiology

The founder of Santé Universelle, Guy set out from the very beginning to gather a team of the best people in their respective professions to ensure that Santé Universelle would be a leader in health and wellness in the Outaouais Region. He holds a degree in the Science of Physical Activity from the Université du Québec at Trois-Rivières in 1990, and aims to provide his loyal clientele with outstanding quality service. Through his presence on a daily basis at his 4 branches, along with that of his associates, he ensures that his employees have the best possible support. He is involved socially in several Outaouais associations and is very aware of the needs of Gatineau residents and prepared to meet their expectations. Guy is an avid soccer player, and can be seen on the region’s soccer fields during the summer.

Physio team


Marie-Claire Holland, Pht,
Graduate in sports physiotherapy
Member of the OPPQ and the CPA

A graduate of the University of Montreal and practicing her profession since 2000, Marie-Claire also obtained her diploma in sport physiotherapy in 2006. She has worked more than 2,000 hours with local and international sports teams. Marie-Claire was a member of the team of therapists at the 2010 Olympic Games in Vancouver, and at the 2013 Francophone Games in Nice, in addition to travelling with a number of national teams during the last decade. She is the head physiotherapist for the Canadian Women U17 soccer team. Her approach as a clinician is to dynamically assess her clients and identify the cause of their problems. She helps clients control their condition and return to an active lifestyle as quickly as possible. Marie-Claire is an INS and CDSG accredited therapist. She is certified by the OPPQ in the use of physiotherapeutic puncture with dry needling (PPDN) and vertebral and joint manipulation. She is one of our expert to identify and manage concussions. She is also proud of her role as mentor and assistant at the University of Ottawa. Marie-Claire was chosen as one of ’40 Under Forty’ for her commitment to the Outaouais sports community and especially for her care of people suffering from concussion.

Marie-Claire is co-owner of the physiotherapy clinic and work in the three branches.

Audrey Bouchard, Pht.
Member of the OPPQ


A graduate of Laval University and having practiced physiotherapy since 2006, Audrey is from Lac StJean, and provides her wealth of experience to Santé Universelle. Certified in sports’ physiotherapy, Audrey is also a member of Santé Universelle’s trainer committee. She is certified for the identification and management of concussions. Having worked with many sports teams, such as volleyball and soccer, she has been the head physiotherapist of the Cegep de l’Outaouais’ Griffons football team for the past 3 years. She is also one of the physiotherapists for the Canadian U15 women’s soccer team. Audrey worked in the rehabilitation centre and in a hospital in Estrie, which allowed her to acquire experience in postoperative physiotherapy related to hip and knee prosthetics, in pediatrics and in neurology. Audrey has completed her level 3 in manipulative therapy. As she is an active person, she has a special interest in sports injuries.

Audrey works days and evenings at our Hull branch.

Christine Dagenais, M.Sc. Pht
Member of the OPPQ
A new graduate with a master’s degree in physiotherapy from the University of Ottawa, Christine is starting her career with our team. She plans on expanding her knowledge through continuous training in manipulation therapy and in rehabilitation with the McKenzie method, as well as other orthopedic training. Christine is also interested in sports physiotherapy, as she was a member of the Gee-Gees university hockey team. She also works with various sports teams in the region.

Christine works in our Gatineau branch, days and evenings.

Alexandra Dubé-Chavanel, M.Sc. Pht
Member of the OPPQ and the CPA
Originally from Quebec, Alexandra completed her bachelor’s degree in Kinesiology at Laval University, and a master’s degree in physiotherapy at the University of Ottawa in 2012. She is currently working on a second master’s degree at Western University (London, Ontario), in order to received training in FCAMPT (Fellow of the Canadian Academy of Manipulative Therapy). In addition to working on getting the highest level of training in manipulative therapy, Alexandra is also very involved in the Outaouais sports community. She is the field therapist for many of the region’s football teams, such as the Cegep de l’Outaouais’ Griffons. She has been trained to identify and manage concussions. A physical activity enthusiast, she stays in shape by running, strength training and various outdoor activities.

Alexandra works at our Gatineau branch, days and evenings.

Maxime Durocher-Demers, M.Sc kinesiologie
Member of the RITMA Naturophath Association

Having graduated with a bachelor’s degree in human kinetics from the University or Ottawa in 2011, Maxime also received a professional master’s degree in kinesiology from the University of Montreal in 2014. He is certified by the Canadian Society for Exercise Physiology (CSEP) as an exercise trainer and physiologist. Maxime is certified for FMS (Functional Movement Screen) levels I and II. He specializes in coaching sports clients (a.k.a. ‘Sunday athletes’ or ‘weekend warriors’) for running/triathlons and cardiopulmonary rehabilitation. His internship at the Montreal Heart Institute EPIC Centre convinced him of kinesiology’s importance in that population. Maxime was a volleyball athlete from 2001 to 2006 for Saint-Alexandre College and the Griffons AAA, and then he was a coach from 2006 to 2011, and from 2014 to 2015 at the Saint-Alexandre College. Thirsty for success and constantly striving for the best physical condition, Maxime specializes in exercise physiology and sports biomechanics. You will recognize him by his constant good mood and his need to act and actively participate in the progress of the individuals he supervises.

Maxime works at our Gatineau branch, days and evenings.

Susi-Paula Gaudencio, Pht, FCAMT
Member of the OPPQ


A graduate of the University of Ottawa, Susi has been practising her profession as a physiotherapist since 1995. She has perfected her knowledge of manual therapy and has obtained the highest distinguished title FCAMT (Fellow of the Canadian Academy of Manipulative Therapy). In addition, she uses dry needling in order to relieve muscle tension and help tissues healing. Susi is a Canadian Physiotherapy Association’s manual therapy training curriculum teaching assistant. She also teaches in the Physiotherapy Program at the University of Ottawa, on contract.

Susi works at our Gatineau branch, and is available on Mondays, Wednesdays and an Fridays, during the day.

Sonia-Gingras, B.Sc.Pht
Member of the OPPQ


A graduate from the University of Ottawa in 1998, Sonia has more than 15 years of clinical experience in orthopedics. She was part of the Santé Universelle team from 2003 to 2010. Having just returned to the region after having stayed in Quebec and the United States, she is rejoining our team of physiotherapists. She is interested in orthopedic injuries in general, within a varied clientele. Throughout her career, Sonia a followed various postgraduate training classes related to orthopedics and manipulative therapy.

Sonia works part-time, during the day, at our Gatineau branch.

Gabrielle Lafortune, M.Sc. Pht
Member of the OPPQ and the CPA


A graduate with a master’s in physiotherapy from the University of Montreal, Gabrielle has practiced her profession since 2012. She is also certified in the prevention of running injuries and has received certification as a first responder. Gabrielle is certified in manipulation therapy, levels 1 and 2. She uses dry needling in order to relieve muscle tension and help tissues healing. Gabrielle has a special interest in sports rehabilitation. Gabrielle is an ex university athlete, having been part of the University of Montreal Carabins Badminton Team, a sport she played for over 10 years. She is one of our physiotherapists for the Cegep football team and the du Versant school’s cadet and juvenile football team.

Gabrielle works at our Hull clinic, days and evenings.

Maxime Lessard-Beaupré, M.Sc.Pht
Member of the OPPQ


A graduate of the University of Sherbrooke, Maxime has been a physiotherapist since 2011. He worked all through his studies with the university’s volleyball and soccer teams, as part of the medical staff. Maxime continues to work with high school football teams in the Outaouais region. In addition to his expertise in pediatrics, Maxime is training in manipulative therapy. He is an accomplished speed skater, and is interested in all sport injuries.

Maxime works at our Hull branch, days and evenings.

Marie-Ève Loyer, Pht
Graduate in sports physiotherapy
Member of the OPPQ and the CPA


A graduate of the University of Ottawa, Marie-Ève has been practising her profession as a physiotherapist since 2005. She is continuing to train in manipulative therapy (level 3) and has graduated in sports physiotherapy. Over the years, Marie-Ève has worked with a number of the region’s AAA sport teams. Her fields of interest are sports injury treatment and general orthopedics. Marie-Ève uses dry needling in order to relieve muscle tension and help tissues healing. She is a diehard hockey fan and has been a goaltender herself on several local teams for a number of years. She was the lead physiotherapist for the Mustangs (Junior B) Hockey Team for 3 years and was a physiotherapist at the 2013 Canada Games.

Marie-Ève is currently on maternity leave.

Véronique Martel, TRP
Member of the OPPQ and the CPA


A graduate of the Collège François Xavier Garneau, Véronique has been a practising physical rehabilitation therapist since 2003. She is an expert in the treatment of victims of work accidents, ergonomics (work station evaluation and adaptation) and the treatment of persistent pain. Veronique is continuing her training through various courses on orthopedic injuries, motor control, lumbar stability and pain management. She teaches the Back Health Program (BHP). Véronique works in collaboration with occupational therapists, physiotherapists and kinesiologists to improve the client’s condition, aiming for a return to work or activities. She is interested in all orthopedic injuries, the prevention of work injuries (occupational health and safety), ergonomics and chronic pain management.

Véronique works at our Gatineau and Hull branches, and is available during the day.

Christine Plamondon, M.Sc.Pht
Member of the OPPQ and the CPA


A graduate of the master’s program in physiotherapy, with a bachelor’s degree in physical activity form the University of Ottawa, Christine has been a practicing physiotherapist since 2012. She has followed several continuous training classes, such as the treatment of lumbar and neck pain through the McKenzie Method, the treatment of hip pain as well as race related injuries. Christine is certified in SFMA (Selective Functional Movement Assessment); she can assess global human body movement patterns. Christine has developed a specific interest in individuals of all ages suffering from osteoporosis or low bone density. She is an endurance sport enthusiast for sports such as running, trekking, kayaking, cycling and paddle-boarding. Christine is also interested in everything related to over-use in endurance sports, motor control problems and mechanical dysfunctions.

Christine will be at your service at our Gatineau branch, days and evenings, and at our Aylmer branch on Fridays.

Bianca-Brigitte Rock, CAT(C), Athletic Therapist
Member of the RITMA Naturophath Association
Member of the corporation des thérapeutes du sport du Québec
Member of the Canadian athletic therapist association
Member of the association nationale des intervenants en entraînement


A graduate of Concordia University as an athletic therapist in 2011, Bianca has over 2000 hours of experience with sports teams and athletes at the regional, provincial, national and international levels (basketball, football, soccer, taekwondo, track and field, hockey, wrestling, rugby, volleyball, tennis, etc.). She worked for two years with the Concordia University Stingers hockey teams. Bianca is very interested in sport injuries, sport preparation and injury prevention. She has been a personal trainer since 2008. Bianca is a certified FMS (Functional Movement Screen) professional, a level 1 general track and field coach, with level 2 in track and field (throws). She has her Sports First Responder certification and is certified in concussion management. Bianca is the head therapist for Heritage College, juvenile football team for Polyvalente Le Carrefour as well as the head therapist for the FC Gatineau (the region’s semi-professional soccer team). Bianca is a past national level track and field athlete (10 years experience). She still plays basketball, mountain climbs, runs and weight trains.

Bianca works for the High Performance Department at the Gatineau branch, days and evenings, and for active rehabilitation at the Hull branch.

Laurence Roy, Ms.Sc.Pht
Member of the OPPQ and the CPA


Originally from Levis, Laurence is a new graduate from the University of Ottawa, with a master’s degree in physiotherapy. She also completed a bachelor’s degree in kinesiology in 2014. Her main interests are the Mulligan and McKenzie concepts, where she would like to increase her knowledge. A lover of swimming, cycling and winter sports, Laurence is enthusiastic about joining the Santé Universelle team of caregivers. She recently completed her training as a sport first respondent and in sports neuro-proprioceptive taping.

Laurence works at our Gatineau branch on Mondays and Wednesdays, both days and evenings.

Anick Viau , B. Sc. Pht, FITforeGOLFMC
Member of the OPPQ


A graduate of the University of Ottawa in 1999, Anick has more than 15 years’ experience in the field of orthopedics, 6 of which were in the public sector. Anick has also taught, part-time, in the University of Ottawa Physiotherapy Program (2001 to 2009) and works as a physiotherapist with the Canadian Badminton Team as well as the Outaouais Elite Badminton Club (CÉBO). She is the founder of Physiotips, and develops and teaches education and exercise programs, such as the immensely popular Physiotips Back Program, taught exclusively at Santé Universelle, in the Outaouais region. She is an expert in the treatment of back pain, neck pain and orthopedic surgery, as well as in golf, running and racket sport related injuries.

Anick works part-time, during the day, at our Hull branch.


Administrative assitants:

Natacha Fréchette


Human resources coordinator and executive assistant, Natacha completed her degree in Business Administration at the Université du Québec en Outaouais (UQO). She has been working for Santé Universelle for more than 10 years. Prior to her position, she was administrative assistant and manager of our Hull physiotherapy clinic.

Natacha works in Gatineau during the day from Monday to Friday.

Julie Modery, Adm. assistant


The administrative assistant at our Gatineau branch, Julie has been a part of our team since 2012. She will welcome you to the clinic on weekdays. Her customer service expertise is often required and is one of our biggest assets. Julie is a dynamic person and an outdoor enthusiast. She will greet you with a smile at your appointment.


Kinesiology team


Natacha Gleason, B. Sc. in Human Kinetics

A graduate in human kinetics from the University of Ottawa in April 2015. Natacha has worked at Santé Universelle for many years, now. She currently works in our fitness centre, while continuing her studies, after having been an administrative assistant at our branches. A soccer enthusiast, Natacha has played at the Quebec Games and played competitively (AA, AAA). She is also a runner.

Natacha works part-time at the Gatineau branch, during the week and on weekends.

Françoise Haché,  B. Sc. in Kinesiology and a Graduate Degree in Therapeutic Exercise
Member of the ANN and the A.K.K.O.M.Q.
A graduate in kinesiology from the University of Moncton in 2011. She has also received training in rehabilitation for people with cancer, rehabilitation of upper and lower limbs, as well as training in cardiovascular problems. She can meet your needs and help you reach your objectives by prescribing cardiovascular, strengthening and flexibility exercises that are adapted to your physical condition. Françoise works mainly with symptomatic clients (cardiac, metabolic and musculoskeletal problems). In 2014, she completed a graduate degree in therapeutic exercise. She can therefore use a combination of massage, mobilization and stretching techniques.

Françoise works with the healthcare professionals. She is the manager of the Aylmer branch at the Double Tree by Hilton. She works weekdays and evenings.

Annie Lazure, B. Sc. in Kinesiology and B.Ed. in Physical Education

A graduate in kinesiology from the University of Sherbrooke in 2014 and a graduate in education from the University of Ottawa in 2015, Annie shows a marked interest for physical activity in a health context. She focuses her interventions on its many benefits. In 2014, she worked full time for the Quebec Cancer Foundation and gave many group classes, in addition to working at the Santé Universelle branch in Gatineau.

She will now be available part-time at our Gatineau branch. She works evenings and weekends.

Isabelle Leblanc, B. Sc. in Human kinetics

A graduate from the University of Ottawa in Human Kinetics, Isabelle displays a growing interest in symptomatic clients. She has followed the 'Heart Wise Exercise' training in order to work with people suffering from chronic conditions (diabetes, cardio-respiratory diseases, hypertension, etc.) and will take the 'BoneFit' training in order to work with clients who have joint problems (osteoporosis, arthritis, etc.). Because of her training, Isabelle wants to increase her knowledge about at risk and aging populations, people with musculoskeletal problems as well as asymptomatic people. As a part of her studies, she did an internship in work health and safety for the prevention of injuries in a hospital, which allowed her to develop skills in functional anatomy, posture and body movement analysis. She has been practicing martial arts for about ten years now and is also an enthusiastic bicycle racer, for which she is certified for group classes on stationary bicycles, as well as TRX.

Isabelle works part-time at the Aylmer branch, weekdays and evenings.

Jessica Garneau Lemieux, B. Sc. in Kinesiology and a Physical Rehabilitation College Diploma

A graduate from Laval University in 2014, Jessica also has a physical rehabilitation college diploma as well as a nutrition microprogram. Jessica worked with orthopedic and geriatric clients during internships in physical rehabilitation. She also interned at the Quebec Physical Rehabilitation Institute in the encephalopathy program. She specializes, among other things, in musculoskeletal problems (arthrosis, tendinopathy, bursitis, back pain, neck pain) and is especially interested in working with people suffering from metabolic health issues (diabetes, hypertension, cholesterol, weight loss, etc.). Jessica works together with the physiotherapy and occupational therapy team in order to offer the best possible rehabilitation as part of a multidisciplinary effort. She likes to promote physical activity and tries to highlight its benefits. She was a competitive swimmer for many years; now she plays golf, skis and hikes.

Jessica works days and evenings at our Gatineau branch.

François Ménard, B. Sc. in kinesiology, specialized graduate degree in therapeutic exercise
Member of the A.K.K.O.M.Q. (Association of Quebec Kinesiologists, Kinesitherapists, Orthotherapists and Massage Therapists)

A graduate with a bachelor's degree in kinesiology from the University of Sherbrooke in 2012, François continued his graduate degree in therapeutic exercise. He thereby specialized in musculoskeletal system problems (neck pain, back pain, muscular imbalances, etc.). He can therefore not only provide training room services with exercises that are adapted to your condition, but he can also provide kinesitherapy treatments that combine postural analysis, manipulation therapy, massage, stretching and mobilization. François works mainly with symptomatic clients with musculoskeletal problems. He also works with the physiotherapy and occupational therapy team in order to offer the best possible rehabilitation as part of a multidisciplinary effort. François constantly strives to improve professionally and is very interested in continuous training (kinesiologic taping, shoulder rehabilitation, etc.).

He works at the Aylmer and Gatineau branches, days and evenings.

Administrative/Sales Staff

Hélène Levasseur

Hélène is part of the sales staff at our Aylmer branch. She can provide you with information about the different programs offered. Hélène has many years of experience in physical training, and is an avid golf and tennis player.

Consultant team

Our consultants

Suzanne Séguin
Specialized massage therapist


A graduate of the school of massage, Suzanne is a member of the Fédération des massothérapeutes du Québec. She specializes in therapeutic massage, specifically craniosacral therapy and pregnancy monitoring.

Chantal Philippe-Auguste, P.Dt., Dietician-Nutritionist
Member of the Quebec Professional Order of Dieticians (OPDQ)
Member of the Quebec Clinical Nutritionists Association (ANCQ)
Member of the Association of Naturophaths and Naturopathists (ANN)


A graduate from the University of Ottawa in 1979, Chantal has extensive additional training in cardiovascular diseases, obesity, diabetes, dysphagia, degenerative diseases, athletic nutrition, gastrointestinal diseases, allergies and intolerances, as well as dietary behaviour problems. In addition to being a consultant at Santé Universelle, she has been a lecturer and moderator for weight control groups for 32 years. Chantal has also worked at La RessourSe and at the cardiology clinic for 12 years. She has made several television and radio broadcasts on nutrition. Chantal enjoys healthy cooking, gastronomy, gardening and regularly practices karate.

You can reach her by leaving a message at 819-243-8782, extension 209, or by email at


It was my first "real" injury – my Achilles tendon - and I feel that I am making progress rapidly thanks to your encouragement and good treatment. I certainly hope I never suffer another injury like that. However, I know that if it should happen, I can count on a very special treatment team.

The Clinique Santé Universelle has an excellent team of health professionals. I had the good luck to be treated by other experts and I can tell you that their mission is to make sure that our bodies get back to optimal condition, allowing us to resume our sports activities in good health. I have recommended the Clinique Santé Universelle to a number of my friends since I know that those health experts can quickly and effectively help them.
-Dominique Bilodeau,
7-time Canadian javelin champion

During my career, I have had a chance to work with different health professionals. Those who helped me the most are the ones with a great deal of experience in sports. They understand that treatment can be more intensive than with normal people. They also always ensured that I was really ready to get back into competition. Knowing how to manage an athlete’s treatment time and intensity takes experience in the field.
-Frédéric Niemeyer,
former professional tennis player on the ATP and Olympic circuits

I would like to express my thanks to the Back Health Program offered by Anick Viau. That program changed my life! Having a good back and good posture is essential to our physical wellbeing. Without this, our life is unbalanced. The program gave me a number of tools to better control my backaches while going about my daily personal and professional business. Since then, I’m a completely different person. Thanks a lot for all that good advice. It is very much appreciated.
-Julie Hébert,